Just the FAQs
FAQs for Curious Dog Owners
We’ve rounded up the questions we hear most from dog owners (about how our training works, what it costs, what to expect, and how it all comes together) so you can feel confident about your next step.
Where are the training sessions held?
How does an e-collar work?
Does my dog need to wear the e-collar forever?
Can you handle aggressive/reactive dogs?
What kind of results should I realistically expect?
What is included in each training package?
Each program is different, but they all come packed with real value. Most of our obedience packages include:
- One-on-one private lessons
- A professional-grade e-collar
- A 15-foot leash
- Support after lessons
- A plan built just for your dog
For more details, feel free to check out our plans and pricing page.
Do you offer payment plans or financing options?
Yes! We know that good training is an investment, and we want to make it work for your budget. If you’d prefer to break things up into smaller payments, let us know during your consultation, and we’ll explain what’s available.
Are there any surprise fees I should know about?
No, the price listed for each program already includes your gear and training. The only time we might charge extra is if your location requires significant travel, but in such cases, we’ll talk about those charges before anything is booked.
What’s your cancellation policy?
We hold spots for every client, which means once you’re scheduled, that slot is yours. If you need to cancel or reschedule, let us know as soon as possible.
Do you ever offer discounts or deals?
From time to time, yes. It might be a seasonal special, a referral offer, or something specific to a certain service area. Your best bet is to keep an eye on our website, follow us on social media, or just ask us during your consultation. We’re happy to let you know if anything’s ongoing at that moment.
How do I get started with booking a program?
Just call or text us at (206) 660-2600, send an email to seattle@olk9.com, or fill out our contact form online. We’ll ask a few quick questions about your dog and what you’re hoping to accomplish.
How far in advance should I book?
If you’re thinking about a board and train program, we recommend reaching out at least 3-4 weeks in advance, especially during busier months. Private lessons usually have more flexibility but fill up quickly.
What happens after I book?
We’ll send you a confirmation and let you know what to expect for your specific program. For Board & Train clients, you’ll get details on what to pack, drop-off instructions, and when to expect updates. For private lessons, we’ll give you your trainer’s info and how to prepare for that first session.
Can I request a specific trainer?
You can absolutely let us know if you’ve got a preference, especially if you’ve spoken with someone before or got recommended a specific trainer. That said, we assign trainers based on your dog’s needs and who on the team is best equipped to handle it. But yes, if it matters to you, let us know and we’ll see what we can do.
Do you offer in-home training?
Yes, we do! In-home sessions are great for working on behaviors that show up at home, such as door manners, barking at windows, jumping on guests, and leash reactivity in your neighborhood. Let us know where you’re located and what you’re dealing with, and we’ll confirm if we can come to you.
Reading through the FAQs is great, but sometimes you just want to talk to a real person who understands your specific situation. We’re happy to answer your questions, go over the details, and help you find the right path for your dog.
Reach out today!
Call or text: (206) 660-2600
Send an email: seattle@olk9.com
Fill out our online form: Contact Form